Radha Kapoor is taking the creative route to business

23 April 2016

Radha Kapoor is taking the creative route to business

  • Business Standard

With Awfis, a quirky co-working venture, and other offbeat ideas, Radha Kapoor, the daughter of the Yes Bank CEO, is taking the creative route to entrepreneurship

The full weight of being a “creative entrepreneur”, a term uses to describe her role, has gradually become apparent to her. Most notable among her recent partnerships is a somewhat reluctant friendship with mathematics. The daughter of CEO was never a number cruncher, often relying on experts to guide her through them. But some years of running her own investment company have taught the “right-brained” businesswoman that “finances do matter, and at the end of the day I have to see what the returns are.”

In the creative aspects of her work, the 31-year-old Mumbai resident has always felt more at home. After completing her studies in fine arts at the Parsons School of Design, New York, she began freelancing and taking up projects for friends. It was her father who nudged her in the more serious direction of private equity. “He pushed me to think bigger.” So Kapoor began scouting for offbeat, less-explored ideas in businesses, and set up Do It Creations to launch or support them using the family office funds.

First, she started Brand Canvas, which created artworks for that would help convey their brand philosophy. This included graphic wall art, murals, decorative paintings, panel designs, and video installations. Then came Pressto, a high-end laundry and dry cleaning chain from Spain, which she helped bring into India some years ago. Next in line was perhaps her most ambitious idea, of founding a design school in association with her alma mater, Parsons, in 2013. It proved easier than expected as serendipitously the New York-based institution had at the time been looking to expand into South Asia.

At the appointed hour for our interview, Kapoor is still busy and suggests having a look at the school while she wraps up meetings. Her team offers a whirlwind tour of the fourth, fifth, sixth and eighth floors of a commercial complex in Lower Parel, which serve as the campus for her Indian School of Design and Innovation (ISDI). Work is still in progress as new wings and laboratories are being added. Last year, Microsoft Ventures partnered with the institution for a “creative accelerator” programme, encouraging a boost in enrolments. From 30 at the outset, the number of design students has climbed close to 500, says Kapoor.

The Lower Parel space also hosts a communication school, and a management school is set to be launched too. While it might have been easier to build a big campus in the suburbs, it was a conscious decision to have the school in the heart of the city, says Kapoor. She believes in educating students closer to the business ecosystem.

Kapoor says she decided to step into education in the years after her return from New York because more young people here were looking at edgy, alternative careers in fields such as media, advertising or hospitality, rather than merely opting for jobs. The startup culture was burgeoning too. In the climate of those times, she decided to set up a platform for both to flourish. Students are actively encouraged to create startups for incubation. So far, the school has spawned ventures, including an aggregator for fitness centres and an ed-tech startup that tailors content based on a student’s level of proficiency.

Other than her schools, the entrepreneur is most excited about Awfis, a co-working space firm that she and Amit Ramani co-founded with an investment $10 million. The startup, named with a play on the words “awesome” and “office”, spruces up underutilised spaces in buildings of prime areas and rents them to freelancers, startups and SMEs. Equipped with most trappings of modern workplaces, the spaces come with options of single desks, cabins, meeting rooms or larger offices. She describes it as “an Uber for commercial real estate.” The idea is that users can plug and play there, instead of choosing to work out of, say, a Starbucks. To help them make that switch, there is even an unlimited supply of coffee and tea.

In its first year operating in Mumbai, Delhi and Bengaluru, has added 1,500 seats but plans to grow to 10,000 by the end of 2016. Apart from the usual mix of startups and SMEs, even corporate offices have opted to use Awfis’ centres in Delhi, says the company. Kapoor notes there is a healthy presence of women entrepreneurs and employees in the startups signing up for spaces at Awfis. Hopefully, that will only increase going forward, she adds.

This set-up may be the first of its kind in India but co-working space startups have sprung up internationally. The most popular example is US-based WeWork, which offers a free keg of beer at its centres. The firm recently announced its intentions to come to India and according to some reports, is already in talks with local developers. Like WeWork, Awfis wants to create an environment where different entrepreneurs can network. It further offers to connect users with services like legal advisory, auditing, and cloud computing.

“There is a lot of enthusiasm among aspiring startup entrepreneurs but quantity outruns quality at the moment,” says Kapoor. She continues to eye potential investments. Her approach is to look for gamechanging ventures that have scalability. She also evaluates ideas based on design, innovation and creativity.

The number of names under Kapoor’s umbrella company is growing. As she gets busier, Kapoor’s involvement in initial ventures such as Brand Canvas and Pressto has reduced. She shares the firm’s progress with her father at dinnertime or over Sunday lunch. When the requirement for capital grows, she may look outside the family office fund to raise money. But as she talks with relish about making spaces young and energetic, and of the need for good business to have design sense, it is clear that finance will still finish second to creativity for Kapoor.

Amit Ramani live on Zee Business discussion panel on Startup India movement

25 August 2021

Amit Ramani live on Zee Business discussion panel on Startup India movement

  • Posted by Pallavi

Amit Ramani (Founder & CEO- Awfis Space Solutions Pvt Ltd) on Live Panel Discussion on Startup India on 16th Jan, 2016 on Zee Business

Amit Ramani Live on DD News discussion panel on Startup India movement

25 August 2021

Amit Ramani Live on DD News discussion panel on Startup India movement

  • Posted by Pallavi

Amit Ramani (Founder & CEO- Awfis Space Solutions Pvt Ltd) on Live Panel Discussion on Startup India on 16th Jan, 2016 on DD News

Awfis tapping into mobile workspace need

25 August 2021

Awfis tapping into mobile workspace need

  • Posted by Pallavi

It finds a spreading market here among entrepreneurs and start-ups, prompting rapid expansion plans.

With the proliferation of solo entrepreneurs and start-ups in the country, it was a matter of time before office space became another opportunity to launch a start-up, catering to the mobile workplace needs of these professionals.

There are others in this place but the Amit Ramani-led Awfis Solutions intends to be a clutter-breaker, with a managed aggregation strategy. Instead of focusing on the peer-to-peer model, the company intends to create a niche through this strategy in the form of ‘pro working’ spaces.

The company, with initial funding of $10 million (Rs 67 crore), currently has a network of 1,500 seats in Mumbai, Bengaluru and Delhi. It aims to take this to 10,000 seats across 10 cities. Ramani and Radha Kapoor are the key investors in the venture; the proportion of investment by either is not disclosed.

Managed aggregation, Ramani explains, is a practice where Awfis manages the properties in its network integrating services and technology back-end. In other words, while on the one hand the platform serves as an aggregator of office spaces, it also provides technology back-up and manages these spaces, taking responsibility for the end-user’s experience.

“The way we are different from our peers is that we take ownership of the user experience. Unlike rent a cab services, where a part of the operation is beyond the portal’s control, we have our staff at the properties to ensure the experience is good. This addition to the sheer scale we have achieved since we started in September 2015 and plan to achieve this calendar set us apart from the existing players,” says Ramani, founder and chief executive officer. Awfis has partnered with real estate developers which have unutilised space and hotels with meeting rooms to let out. With the former, the partnership is either on a rental basis or revenue share. In the case of hotels (Awfis has already struck deals with the Trident, Hyatt and Lemon Tree groups), it is a revenue share model. The booking back-end of the hotels has been integrated into the Awfis mobile app, which allows users to be updated on availability and booking, real time. In the case of real estate partners, Awfis invests in the infrastructure and ambience.

It says it has created proprietary Grade-A, highly energetic and inspirational community work spaces (1,500+ desks, across seven Centres, operational across Mumbai, Delhi, Bengaluru) and is working to ramp this up to 3,500+ desks across 15 ‘work innovation centres’ in these cities by March.

Each centre provides technology-enabled physical infrastructure — video projection, NFC cards, CCTV, high-speed internet, laser printing. Members get the benefits of using custom-sized multi-location workspaces on a flexible lease tenor, from an hour to up to a year (or more), depending on work requirements.

Additionally, Awfis has partnerships that provide its community members access to leading service providers in accounting, legal, recruitment, payments, web services, mail management, health care and insurance.

Ramani says their experience shows that in the metros, properties break even at the operational level once they hit the 40 per cent occupancy mark over four to six months. It varies from city to city, given the difference in property rental rates.

“Additionally, our capex is not exorbitant because we have used synergies from our family companies like Nelson Asia, which provides architectural design and consulting services. We also have more properties seeing good occupancy. Of the $10 million initial investment, we have used around $3 mn so far and the rest will be used to scale up to 10,000 seats by the end of this calendar. For the next phase of expansion, we aim to raise $40-50 mn, for which we will go to the market by September this year,” adds Ramani.

At 10,000 seats, Awfis will then be the largest managed aggregator of office space in the country, he reckons.

Office spaces under this venture are available on a membership basis, as well as an on-off basis. The prices range from Rs 350 a day to Rs 11,000 a month for work stations; meeting rooms are available for anywhere between Rs 500 an hour to Rs 3,500 a day. Where the partner is a hotel, the latter’s rate applies.